Nancy Rivera – Apostille Manager at One Source Process
📍 Based in Washington, DC
📅 With One Source Process since 2020
About Nancy
Nancy Rivera is the Apostille and Legalization Services Manager at One Source Process, where she leads with confidence, precision, and dedication. Since joining the team in 2020, Nancy has become a vital force behind the company’s trusted and efficient handling of international document authentication.
Fluent in Spanish and equipped with extensive subject-matter expertise, Nancy ensures that apostille and legalization services run seamlessly. Her understanding of complex procedures and her client-first approach have elevated One Source Process’s reputation in this specialized field.
Key Responsibilities & Expertise
- Management of all apostille and document legalization cases
- Oversight of compliance with U.S. and international standards
- Spanish-speaking client support and bilingual communication
- Liaison with government agencies and embassies
- Document intake, verification, and processing
- Team leadership and staff training for apostille workflows
Background & Career Path
Born in Fairfax, Virginia, Nancy moved to the Washington, DC area in 2010 and quickly became an essential member of the One Source Process team. Over the years, she has developed a deep knowledge of apostille protocols at both the state and federal levels and has built strong relationships with U.S. government offices and consulates.
Thanks to her leadership, One Source Process has:
- Improved turnaround times for international document requests
- Increased accuracy and compliance in legalization workflows
- Strengthened multilingual client support
Professional Background & Specialized Skills
📜 Advanced training in Apostille Procedures and Legalization Standards
🧠 Fluent in Spanish – Specialized in multilingual client support
📍 Over a decade of experience in international document processing
Nancy has extensive knowledge of state and federal apostille procedures, as well as experience working with embassies and government agencies. Her professional training includes technical training, regular updates to keep up with changes in the Hague Convention and the requirements of various countries.
Availability
⏰ Available Monday–Friday, 8am–5pm (EST)
📞 Emergency support coverage after hours
Personal Interests & Values
Nancy’s family is her top priority, and her warmth and compassion extend into every aspect of her professional life. She is passionate about swimming, language learning, and dance, which not only enrich her life but also enhance her ability to connect with clients from diverse backgrounds.